Market Orientation - Market orientation is outward
looking where the business focuses on market research, meaning to
understand their consumers' needs and wants.
Product Orientation - Product orientation is inward looking, focusing on research and development to come up with innovative products for their market.
Adidas: Market or Product orientated?
Adidas has taken a more marketing approach in
its development of the sports apparel industry. Adidas highlighted in its 2011
annual report that “a profound understanding of the consumer and customer” is
essential to achieving their goal.
Adidas focused its investments on
high-potential markets, in particular China and Russia. The company strives to
“fully exploit market opportunities” by presenting their brands to the consumer
in the most impactful way. In the sports industry, customers and consumers tend
to know what they want (whether it be running shoes, basketball, badminton
racket etc.) which makes Adidas more focused on satisfying the needs and wants
of the consumer.
However, there are instances where Adidas
lean towards product-orientation where they invest in their research and
development to experiment with new technologies to create a lightweight shoe,
or better cushioning for the soles. However, Adidas is mostly market-oriented
in that the company focuses on their target market (e.g. basketball players,
runners, football players, athletes of various ages etc.).
They are more market
orientated than product orientated, which means they put emphasis on
market research. This is shown in their 2012 Annual Report, "Inspired
by our heritage, we know that a profound understanding of the consumer and
customer is essential to this goal."
They "push the
boundaries of products, services and processes to strengthen our
competitiveness and maximise the Group's operational and financial
performance". They focus on satisfying the needs and wants of their
customers by continuously striving to create a culture of innovation.
At the very heart of
‘Creating the New’ is the brand Adidas. The brand is what connect them with
their consumers; therefore, the success of the brand defines the success of
their business. Through their unique portfolio, they cater for the needs
and desires of more consumers than any of their competitors.
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